Delivery & Shipping Policy

We deliver pop-up gazebo tents across Kenya — with same-day delivery in Nairobi and nationwide courier delivery to all major towns. Every order is pay on delivery: inspect your tent before you pay.

Nairobi Delivery — Same Day (3 Hours)

Orders placed within Nairobi and its environs are delivered within approximately 3 hours of confirmation. We deliver seven days a week, including weekends and public holidays. Delivery fee within Nairobi is Ksh 600. You pay the delivery fee together with your order total on delivery — no advance payment required.

Nairobi Areas We Cover

We deliver to all Nairobi neighbourhoods including the CBD, Westlands, Kilimani, Karen, Lavington, Parklands, Kasarani, Embakasi, Eastlands, Syokimau, Ruaka, Kiambu Road, Runda, Langata and surrounding estates. If you are unsure whether your area is covered, message us on WhatsApp at 0756161300 before ordering.

Nationwide Delivery — Outside Nairobi

We deliver gazebo tents to Mombasa, Kisumu, Nakuru, Eldoret and towns across Kenya. Nationwide delivery typically takes 24 to 48 hours via Fargo, G4S, shuttle, bus or matatu depending on your location. Transport cost depends on the method and destination — you pay the courier or transport company directly. Contact us on WhatsApp for a delivery quote to your town.

Pay on Delivery

All Nairobi orders are pay on delivery. You inspect your gazebo tent at your door before handing over any money. We accept cash on delivery and M-Pesa. There is no online checkout and no advance deposit required for standard orders.

Bulk & Event Orders

For bulk orders of 3 or more tents — weddings, market activations, hire companies and church events — contact us on WhatsApp to arrange quantities, delivery scheduling and wholesale pricing. We can coordinate multiple deliveries to a single venue or staggered deliveries for large events.

What to Expect on Delivery Day

Our driver will call or message you before arrival. Each tent is delivered in its carry bag with frame, canopy, zip-up sidewalls, stakes and guy ropes included — no separate parts to source. If you notice any damage or defect on delivery, tell the driver before paying so we can resolve it on the spot.

Phone / WhatsApp: 0756161300

Email: info@tentsinkenya.com

Hours: 08:00–18:00, seven days a week

Related: Delivery · Returns · Privacy · Terms

Order on WhatsApp — 0756161300